If you need help navigating our web site, or have questions regarding ordering, delivery, etc., please refer to this Info section first. If your question is not answered here, please email us at firstname.lastname@example.org. We will respond to your email as quickly as possible, usually within the same day.
If you would like more information about us, please email us at email@example.com.
Our snail mail address is All-In Enterprises, LLC, PO Box 10, Dahlgren, VBA 22448. Please do not send returns to this address! For return authorization, please email us at firstname.lastname@example.org.
Shipping and Sales Tax
Your order will be shipped via UPS Ground Service from the manufacturer's warehouse within two to three business days. (More information below, in the FAQ).
We are required by law to charge 5 percent sales tax on all orders shipped to addresses in Virginia, US only. No tax will be charged on orders shipped outside the state of Virginia, US.
FAQ (Frequently Asked Questions)
How can you offer such low prices?
At allin-enterprises.com, you take advantage of our direct relationship with manufacturers. We bring you their best products via the internet, and they ship those products directly to your door. This completely eliminates the retail store, and all those costly retail "overhead" markups are gone forever!
How "up to date" are your products?
The products we sell are always the newest models and latest updates. We update our site with the latest products as they become available from the manufacturer.
What about shipping costs?
Shipping costs are based on the costs charged to us by the manufacturer (shipping & handling) to deliver the product directly to you from their warehouse. All products are shipped via UPS, as you specify during the ordering process.
When should I expect delivery?
Virtually all our products leave the warehouse by the second business day after you order; many times it's faster than that. During heavy shopping seasons, it may take up to three days to leave the warehouse. After the product leaves the warehouse, standard UPS shipping times apply, which, depending on your location and the volume being handled by UPS at the time, is from three to seven business days within the USA.
What about overnight delivery?
Overnight and second and third day shipping is available for an additional shipping charge. Please bear in mind that it may take a day or two for the manufacturer to ship the products from the warehouse in the first place. Please email us at email@example.com with questions about shipping options.
What if I need warranty service?
All of our suppliers hold to the strictest standards of quality control, and all of our products are fully warranted by the manufacturer. If by chance you receive a product which is defective, the manufacturer's warranty information and service address will be clearly marked on or in the package you receive. If your product is damaged in shipping, the issue can quickly be resolved by notifying UPS. If you ever have questions not answered by the manufacturer or by UPS, please contact us at firstname.lastname@example.org
What if I want to return something?
Our products are top quality name brand merchandise, but we understand that sometimes you just aren't happy with something you purchase, whether in a physical store or online. You can return any item for any reason for a refund within 10 days of receipt. Returns must be in salable condition, with ALL original materials and packing. We must charge a 25% restocking fee (since the manufacturers charge us this fee), and the customer is responsible for return shipping. (Please note...we do NOT resell returned merchandise here on our web site). Simply email us at Service@allin-enterprises.com.
How safe is my credit card information?
Currently, all credit card transactions at Allin-Enterprises.com are handled by Authorize.net. They are very security conscious and take great care in securing your credit card and bank account information.